Efficiency of using communication tools on the Moodle platform to increase student engagement in a war environment

Abstract

The main objective is to identify the key means that influence interaction in online learning and to provide specific recommendations for optimizing these processes in a war environment. The research methodology included a combination of qualitative and quantitative methods. The work sample included 120 teachers and 56 students from Ukrainian universities. Using surveys and analysis of Moodle's built-in analytics features, the study looked at the frequency of use of various communication tools in the war conditions. The results confirm that forums and a system of messages, chats, announcements, and blogs are the most effective means of communication for teachers and students. Engagement scores on the Moodle platform were average, indicating the importance of the platform. The dynamics of changes showed important stages in the use of communication tools during the study period. Conclusions: the study confirms the importance of communication tools for creating an effective educational environment on the Moodle platform. Recommendations for further improvement include optimizing the forums and developing the message system. The obtained results can serve as a basis for improving the quality of online education and contribute to the further development of modern methods of education in the conditions of distance learning.